Big Sky ATD Board Members

  • Crystal Hopper, Past President
  • Scott Burnett, President
  • Mary Deal & Lori Shelton, Co-Directors of Membership
  • Donna Pavlish, Director of Programs
  • Ann Gillham, Director of Communication/Marketing 

    Members are elected to serve on the Board for two-year terms, unless otherwise stated.  The elections are held in June and positions run from July to the following June.  Send general email inquiries to

    Do you have talent, skills or strengths to lend our community of Talent Development Professionals?

    View our Volunteer page to see how you might assist this Chapter just one time or in a longer engagement.

    If you have any questions or need more information please contact  Lori Shelton (contact information is forthcoming).

    Past President
    Crystal Hopper, CTFL

    Crystal Hopper is a Software Requirements Analyst at Elation, Inc. She works with internal business owners to find their needs and communicate back to the developers. She also tests new software to ensure it meets the business owners expectations. She joined Big Sky ATD as a Trainer who facilitated and created training for call center agents with an emphasis in Technical Support.

    The Past President provides leadership & direction to the board. Click here for additional information about the position.  

    Contact Information:


    Phone: 406-534-9574

    Scott Burnett
    Scott Burnett is the HR Training Coordinator from the Montana Department of Public Health and Human Services. He has served in this capacity since Nov. 2014. Previously he worked at the Ohio Industrial Commission in the Customer and Staff Resources, where he helped employees and customers of the IC. He was introduced to the training and development industry back in 1998 when he became the ramp trainer for Delta Airlines in Columbus, Ohio. Scott has completed two bachelor degrees in Human Resource Management and Business Administration from Franklin University and is currently enrolled in the Master’s program for Instructional Design and Performance Technologies, also from Franklin University. Scott has 2 children back in Ohio, a 15 year old son and 17 year old daughter.
    The President provides leadership & direction to the board as well as manages all chapter operations, finances and activities.  This position is a three year commitment; one year each as President-Elect, President & Past-President.  Click here for additional information about the position.



    Director of Membership
    Lori Shelton

    Upon joining EBMS in 2002 Lori began her career in the Claims Department where she held various positions of increasing responsibility including Claims Examiner, Senior Stop Loss Specialist and Medical Review and Appeals.  Her vast experience in Claims is an asset in her current position where she is responsible for the organizations training and development programs. As the Corporate Trainer, Lori serves as a coach to her customer base by mentoring, educating, and coaching both management and employees on how to effectively apply and reinforce learning on the job. Prior to joining EBMS Lori worked in financial positions at a national bank.  She takes an active role outside of EBMS including serving on the Health Care Administrators Association (HCAA) Education committee.  Her active membership in the Association for Talent Development (ATD) consists of holding the current Membership Director position.  She also holds a certification in Associate, Life and Health Claims (ALHC) which she has held since 2008 and is currently pursuing a certification as a Certified Self-Funded Specialist.

    The Director of Membership handles all aspects of recruiting and on-boarding chapter members.

    Director of Programs                                                                                                                                                        Donna Pavlish

    Donna has been in banking for 36 years here in Billings. She is currently an Instructional Designer for First Interstate Bank and has designed and facilitated training courses for over 2,000 employees in Montana, Wyoming and South Dakota. As a certified instructor she teaches courses on Leadership and Professional Development, as well as creative thinking. Donna has a Bachelor of Science degree in Education, majoring in Communication at Montana State University – Billings. She has been an active Big Sky ATD Chapter member for over 20 years. Donna has served on numerous non-profit boards throughout Billings, and is currently the President of the local St. Vincent de Paul board.  

    Director of Communication/Marketing                                                                                                                                                                Ann Gillham

    A Montana native, Ann has recently come home to Montana after spending 20+ years in the training arena with GE Capital in Denver, CO; GE Appliances in Rapid City, SD; Sears Holdings, Inc. in Austin, TX and most recently with the home office of The Home Depot in Atlanta, GA. Ann currently serves as the Training Manager for the Billings, MT and Cheyenne, WY Charter Communications call centers. In her spare time, she enjoys spending time with her husband and son, traveling, crafts, and spending time with her extended family and friends. 


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